Print Center Specialist: High-Volume Digital Publishing

Canon Business Services; New York (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay & benefits!

Comprehensive training and development

Positive work environment

Employee discounts nationwide

Job summary

Canon Business Services in New York, NY is seeking a Copy Operator to support client copy/print needs. Responsibilities include processing requests, operating and maintaining print devices, and delivering timely service with professional quality.

You will take meter readings, manage supplies, and assist with scanning, mailing, and basic office duties as needed. Strong communication and organizational skills are essential in a team-based, remote-friendly environment.

Qualifications

• Associates Degree or equivalent experience.
• Fleet Management, MFD, SFD device knowledge, logistics, workflow.
• Some knowledge of multi-function print equipment including Canon, Ricoh etc.
• Proficient in Word & Excel.
• Proficient in PowerPoint or other presentation software.
• Excellent relationship management skills.
• Excellent written and oral communication skills.
• A positive attitude and professional demeanor when interacting with all management levels.
• Ability to manage digital inventory database.
• Ability to troubleshoot issues creatively and diplomatically.
• Strong process management and account management skills.
• Be able to work with a remote team across geographic areas.
• Project management skills.
• Ability to meet multiple tight deadlines.

Responsibilities

• Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
• Ensure outputs are quality checked and meet instructions.
• Deliver print jobs within established timeframes; maintain logs of work submitted and completed.
• Perform minor maintenance of reproduction equipment and handle service calls.
• Take daily meter readings and monitor print supplies inventory.
• Inform clients of ETA and resolve delays with client satisfaction in mind.
• Open/close print center and keep area neat and professional.
• Adjust image quality and create folders for print-on-demand orders.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Relationship management

Communication (written & verbal)

Audience awareness

Organizational skills

Account management

Project management

Deadline-driven

Education

Associates Degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Canon Business Services in New York, NY is seeking a Copy Operator to support client copy/print needs. Responsibilities include processing requests, operating and maintaining print devices, and delivering timely service with professional quality.

You will take meter readings, manage supplies, and assist with scanning, mailing, and basic office duties as needed. Strong communication and organizational skills are essential in a team-based, remote-friendly environment.