Print Center Courier & Service Specialist

Ricoh; Lexington (KY); On-site; USD 26,000 - 38,000; Full time

Job summary

Ricoh in Lexington, KY seeks a Print & Courier Associate to support daily print center operations. Responsibilities include courier runs, front desk customer service, and assisting print production with finishing, packaging, and order preparation.

The role emphasizes strong customer service, attention to detail, and flexibility to assist across print center areas. Reports to Site Manager or Site Supervisor.

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Dependable with a strong attendance record.
• Excellent time management and organizational skills.
• Strong customer service and communication skills.
• High attention to detail and accuracy.
• Flexible and willing to assist in multiple operational areas.

Responsibilities

• Complete scheduled courier runs twice daily to pick up and deliver documents, packages, and print orders.
• Ensure timely, accurate, and secure transportation of customer materials.
• Maintain delivery records as required.
• Communicate delivery status and address issues promptly.
• Provide exceptional customer service at the retail front desk.
• Assist customers with print service requests and basic product inquiries.
• Process customer transactions and handle cash accurately.
• Operate print production equipment to produce customer orders.
• Assist with printing, copying, cutting, binding, finishing, and packaging services.
• Perform quality checks to ensure completed orders meet customer specifications.

Skills

Customer service

Time management

Attention to detail

Communication skills

Flexibility to multi-task

Education

High school diploma or GED

Tools

Copier equipment knowledge

Shipping/receiving procedures

Job description

Ricoh in Lexington, KY seeks a Print & Courier Associate to support daily print center operations. Responsibilities include courier runs, front desk customer service, and assisting print production with finishing, packaging, and order preparation.

The role emphasizes strong customer service, attention to detail, and flexibility to assist across print center areas. Reports to Site Manager or Site Supervisor.