Principal TPM: Global Payments Tech & AI-Driven Programs

J.P. Morgan; Palo Alto (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

J.P. Morgan seeks a Principal Technical Program Manager to lead multi‑functional technology programs across the firm, delivering innovative solutions while aligning with strategic goals.

You will oversee budgets, resources, and cross‑functional teams, using AI capabilities to accelerate planning and reporting, with strong risk management and governance. You will partner with risk, compliance, and business units to navigate high‑governed environments, champion continuous improvement, and ensure

Qualifications

• 7+ years of experience in technical program management leading complex technology projects in large organizations.
• Experience using enterprise‑grade AI capabilities to support program workflows with strong validation and data sensitivity awareness.
• Ability to review AI-assisted plans and risks before use, escalating when uncertain.

Responsibilities

• Develop and implement strategic technical program plans across multi‑functional teams and budgets.
• Lead cross‑functional execution, monitor timelines, and mitigate risks and roadblocks.
• Foster relationships with stakeholders and clients, defining decision protocols for outcomes.

Skills

Technical program management

AI governance

Stakeholder management

Risk management

Change management

Analytical thinking

Job description

J.P. Morgan seeks a Principal Technical Program Manager to lead multi‑functional technology programs across the firm, delivering innovative solutions while aligning with strategic goals.

You will oversee budgets, resources, and cross‑functional teams, using AI capabilities to accelerate planning and reporting, with strong risk management and governance. You will partner with risk, compliance, and business units to navigate high‑governed environments, champion continuous improvement, and ensure