AI-Driven Senior Technical Program Manager, Global Payments

JPMorganChase; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Principal Technical Program Manager to lead cross-functional tech programs impacting multiple groups across the firm, including clients, employees and stakeholders.

You will translate complex business, technical and operational objectives into actionable plans while navigating ambiguity and driving change. The role requires advanced communication, budgeting and leadership skills to deliver innovative solutions aligned with the bank's strategic goals and risk

Qualifications

• 7+ years of experience leading complex technology programs in large organizations.
• Experience using enterprise AI capabilities to support technical workflows and data handling requirements.
• Ability to validate AI-assisted plans and risks before use, raising concerns when needed.
• Strong analytical reasoning to break down business, technical and operational objectives.

Responsibilities

• Develop and implement strategic technical program plans, aligning with goals and managing resources, budgets, and schedules.
• Employ enterprise AI capabilities to accelerate planning, risk synthesis, and executive reporting with proper data sensitivity handling.
• Foster relationships with stakeholders, guiding decisions for beneficial outcomes.
• Identify opportunities for process improvement and stay current with emerging technologies.
• Promote reuse-first, AI-assisted practices for program governance with human review and delivery standards.

Skills

Program management

Stakeholder mgmt

Agile delivery

Change management

AI validation

Analytical thinking

Job description

JPMorgan Chase & Co. seeks a Principal Technical Program Manager to lead cross-functional tech programs impacting multiple groups across the firm, including clients, employees and stakeholders.

You will translate complex business, technical and operational objectives into actionable plans while navigating ambiguity and driving change. The role requires advanced communication, budgeting and leadership skills to deliver innovative solutions aligned with the bank's strategic goals and risk