Principal, Services Operating System & Planning

Intuit Inc.

United States

On-site

USD 197,000 - 266,000

Full time

14 days+

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Job summary

Intuit Inc. is seeking a Principal on the Services Portfolio Strategy & Growth team in the United States. You will own the Services Operating System, design forums for major decisions, and drive annual planning with clear ownership and success metrics.

You will partner across Product, Engineering, Commercial, and Finance, delivering data-driven insights and AI-enabled reporting. The role emphasizes ownership, urgency, and executive communication, with a focus on transforming strategy into

Qualifications

10+ years in business operations, strategy & operations, or management consulting in tech/SaaS environments.
Deep expertise designing and running operating cadences, planning processes, and business reporting (KPIs, scorecards, operational reviews) for complex, scaled organizations.
Ability to connect strategy to execution with strong problem-solving, resource allocation, and financial planning skills, turning data into decisions.
Exceptional written and verbal communication, able to distill ambiguity into a clear, compelling point of view for C-level audiences.
Proven ability to drive planning and execution across organizations you don't control, with trusted leadership.

Responsibilities

Own and run the Services Operating System.
Design and run the forums where Services’ biggest decisions get made (business reviews, executive leadership forums).
Streamline forums to be efficient, forward-looking, and action-oriented; retire nonessential items.
Build durable operating frameworks and governance mechanisms the organization can rely on.
Lead planning, priority setting, and resource allocation.
Orchestrate annual planning for the Services portfolio with defined owners and success measures.
Establish prioritization frameworks to translate strategy into execution and investment choices.
Run the in-year rhythm: checkpoints, re-prioritization, and course corrections.
Surface data-driven insights that power decisions; cut dashboard sprawl to essential metrics.
Craft and deliver the performance narrative to leadership: what happened, why, and actions.
Use AI tools to automate reporting, dashboards, and synthesis.
Instill accountability and follow-through; ensure every decision has an owner and milestone.
Build early-warning mechanisms to surface risk and slippage.
Close the loop from decision to action to outcome.
Cultivate a high-performing, engaged organization; champion transparency.
Partner with leadership, HR, and Communications on moments that build community.