Principal, Services Operating System & Strategy

Intuit Inc.; San Francisco (CA); On-site; USD 197,000 - 266,000; Full time

Job summary

Intuit Inc. is seeking a Principal on the Services Portfolio Strategy & Growth team to shape how the business sets priorities, allocates resources, and executes critical initiatives across Payments, Lending, Bill Pay, and Workforce Solutions.

You will own the Services Operating System, design planning cadences, surface data‑driven insights, and drive accountability across Services leadership, partnering with Product, Engineering, Commercial, and Finance.

Qualifications

• 10+ years in business operations, strategy & operations, or management consulting in tech/SaaS environments.
• Deep expertise designing and running operating cadences, planning processes, and business reporting for complex, scaled organizations.
• Strategic thinker with the ability to connect strategy to execution and allocate resources effectively.
• Exceptional written and verbal communication, able to land a clear point of view with C-level audiences.
• Proven ability to drive planning and execution across organizations you don't control.
• Creative and skilled user of AI tools to accelerate analysis, synthesis, and communication.

Responsibilities

• Own and run the Services Operating System.
• Design and run the forums where Services’ biggest decisions get made and keep leadership focused on decisions.
• Streamline forums to be efficient, forward‑looking, and action‑oriented.
• Build durable operating frameworks and governance mechanisms for the organization.
• Lead planning, priority setting, and resource allocation.
• Orchestrate annual planning for the Services portfolio with clear owners and milestones.
• Establish prioritization frameworks that translate strategy into execution and investment choices.
• Manage the in‑year rhythm: checkpoints, re‑prioritization, course corrections.
• Surface data‑driven insights to power decisions.
• Cut through dashboard sprawl to a concise view of Services performance.
• Craft and deliver performance narratives to Services and Intuit leadership.
• Use AI to automate reporting, dashboards, and synthesis.
• Instill accountability and follow‑through with owners and milestones.
• Build early‑warning mechanisms to surface risk and slippage.
• Close the loop from decision to action to outcome.
• Champion operational excellence and transparency across Services.

Skills

Operating cadences

Strategic problem solving

Executive communication

Cross-functional influence

Ownership & urgency

AI fluency

Job description

Intuit Inc. is seeking a Principal on the Services Portfolio Strategy & Growth team to shape how the business sets priorities, allocates resources, and executes critical initiatives across Payments, Lending, Bill Pay, and Workforce Solutions.

You will own the Services Operating System, design planning cadences, surface data‑driven insights, and drive accountability across Services leadership, partnering with Product, Engineering, Commercial, and Finance.