Principal Presales Engineer — AI-Driven Customer Architect

CloudFlare; United States; Remote; USD 129,000 - 172,000; Full time

Job summary

Cloudflare is hiring a Principal Presales Customer Engineer based in Canberra to drive technical go-to-market strategy and trusted advisory services. You will own the technical relationship from discovery through adoption and expansion, while leveraging AI-augmented workflows to automate routine tasks and accelerate outcomes.

You will partner with Accounts to deliver bespoke architectures, PoCs, and demonstrations across Cloudflare’s security, networking, and developer platforms, with a

Qualifications

• Experience in a customer-facing technical role.
• Broad technical expertise across security, networking, cloud infra, and enterprise architecture.
• Proven ability to translate business value into technical outcomes in SaaS environments.
• Exceptional presentation and stakeholder management skills.

Responsibilities

• Lead technical discovery and architect bespoke solutions with sales teams.
• Act as a trusted technical advisor through the customer lifecycle and renewals.
• Own long-term technical relationships and align with product roadmap.
• Carry a quota and drive new business and expansion via platform adoption.
• Leverage AI-augmented workflows to automate routine tasks.

Skills

Customer-facing tech

Technical acumen

Commercial mindset

Communication

Cloudflare Developer Stack

Applied AI knowledge

Tools

AI agents

Job description

Cloudflare is hiring a Principal Presales Customer Engineer based in Canberra to drive technical go-to-market strategy and trusted advisory services. You will own the technical relationship from discovery through adoption and expansion, while leveraging AI-augmented workflows to automate routine tasks and accelerate outcomes.

You will partner with Accounts to deliver bespoke architectures, PoCs, and demonstrations across Cloudflare’s security, networking, and developer platforms, with a