Principal Field Service Engineer, PowerEdge XE
Dell GmbH
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Job summary
Dell Technologies is seeking an Onsite Designated Support Engineer (DSE), Principal Engineer for PowerEdge XE, to drive resolution for the customer’s technology sets in a fast-paced, customer-critical environment. You will deliver personalized support, coordinate service events, and streamline problem resolution by analyzing issues, identifying causes, and documenting solutions.
This role involves collaboration with cross-functional teams and ongoing knowledge-sharing to raise service quality.
Job description
Dell Technologies is seeking an Onsite Designated Support Engineer (DSE), Principal Engineer for PowerEdge XE, to drive resolution for the customer’s technology sets in a fast-paced, customer-critical environment. You will deliver personalized support, coordinate service events, and streamline problem resolution by analyzing issues, identifying causes, and documenting solutions.
This role involves collaboration with cross-functional teams and ongoing knowledge-sharing to raise service quality.
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