Onsite Principal Engineer - Field Service (PowerEdge XE)

Dell GmbH; South Carolina; On-site; USD 130,000 - 170,000; Full time

Job summary

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE – to drive rapid resolution of complex hardware and software issues for high‑impact customers.

You will provide hands‑on technical leadership, coordinate service events, document problems, and help improve processes and standards within the Dell Support Services organization.

Responsibilities

• Drive resolution for complex technical issues in a fast-paced, customer-critical environment.
• Coordinate service events and document problems to improve Dell Support Services.

Job description

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE – to drive rapid resolution of complex hardware and software issues for high‑impact customers.

You will provide hands‑on technical leadership, coordinate service events, document problems, and help improve processes and standards within the Dell Support Services organization.