Primary Care Medical Receptionist & Patient Concierge

Hutchinson Health; BLOOMINGTON (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Park Nicollet Health Services seeks a Receptionist, Med II to warmly greet patients, collect co-pays, schedule follow-ups, and support department clerical tasks. The role combines call-center and front-desk responsibilities to ensure smooth patient flow and accurate data capture.

Ideal candidates will have at least 6 months of related experience, strong communication skills, and proficiency with telephony and office equipment.

Qualifications

• 6 months related experience.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Proficient operation of telephone and headsets, PC, printer, photo copier and fax machine.

Responsibilities

• Answer incoming calls in queue and support department lines.
• Greet patients and direct them to appropriate care areas.
• Complete patient check-in and registration processes.
• Collect co-pays and schedule follow-up appointments and referrals.
• Complete necessary paperwork to support patient visits and payments.
• Maintain department files and schedules and ensure timely communications.

Job description

Park Nicollet Health Services seeks a Receptionist, Med II to warmly greet patients, collect co-pays, schedule follow-ups, and support department clerical tasks. The role combines call-center and front-desk responsibilities to ensure smooth patient flow and accurate data capture.

Ideal candidates will have at least 6 months of related experience, strong communication skills, and proficiency with telephony and office equipment.