Medical Front Desk Specialist

HealthPartners; Saint Louis Park (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is seeking a patient services representative to greet patients, collect co-pays, schedule follow-up appointments and referrals, and support departmental clerical duties. The ideal candidate will have 6 months related experience, strong verbal and written communication, and a customer-service mindset; medical terminology knowledge is desirable.

Park Nicollet offers a competitive benefits package, including medical and dental insurance, retirement options, tuition reimbursement, an

Qualifications

• 6 months related experience
• Some medical background preferred
• Strong verbal and written communication
• Customer service oriented
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Confidential patient interactions and fast-paced environment

Responsibilities

• Greet patients and assist them upon arrival
• Collect co-pays and schedule follow-up appointments
• Arrange referrals and support departmental clerical duties

Skills

Verbal communication

Written communication

Customer service

Listening skills

Telephone etiquette

Medical terminology (desirable)

Tools

Phone headset

PC

Printer

Photocopier

Fax machine

Job description

Park Nicollet is seeking a patient services representative to greet patients, collect co-pays, schedule follow-up appointments and referrals, and support departmental clerical duties. The ideal candidate will have 6 months related experience, strong verbal and written communication, and a customer-service mindset; medical terminology knowledge is desirable.

Park Nicollet offers a competitive benefits package, including medical and dental insurance, retirement options, tuition reimbursement, an