Medical Receptionist – Frontline Primary Care Call Center

HealthPartners; Stillwater (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is hiring a Medical Receptionist for the Primary Care Frontline team. You will handle incoming patient and employer group calls, follow department guidelines, and contribute to high-quality patient experiences.

The role requires 6 months related experience, strong communication skills, and proficient use of telephone/headset, PC, printer, copier, and fax machines. Work schedule is Monday–Friday daytime with occasional Saturdays.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills.
• Knowledge of age-related growth and development for safe patient care.

Responsibilities

• Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups.
• Meet department expectations and follow defined guidelines and processes of the department.

Skills

Strong verbal communication

Strong written communication

Customer service

Telephone etiquette

Keyboarding

Tools

Telephone headsets

PC

Printer

Photocopy

Fax machine

Job description

Park Nicollet is hiring a Medical Receptionist for the Primary Care Frontline team. You will handle incoming patient and employer group calls, follow department guidelines, and contribute to high-quality patient experiences.

The role requires 6 months related experience, strong communication skills, and proficient use of telephone/headset, PC, printer, copier, and fax machines. Work schedule is Monday–Friday daytime with occasional Saturdays.