Primary Care Front Desk Specialist - Patient Experience

HealthPartners; Saint Louis Park (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Job summary

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team. This role blends call center work with front desk support to greet patients, collect co-pays, schedule follow-up appointments and referrals, and assist with clerical duties.

You will uphold patient confidentiality, provide courteous service, support ongoing process improvements, and adapt to department changes. Schedule is Monday–Friday day shift with occasional Saturdays; clinic hours include early

Qualifications

• At least 6 months related experience.
• Accurate computer/keyboard skills required.
• Ability to maintain patient confidentiality and privacy.
• Knowledge of age-related growth and development principles.

Responsibilities

• Answer incoming calls promptly and accurately.
• Greet patients, collect co-pays, schedule follow-ups and referrals.
• Support department clerical duties and maintain records.
• Maintain patient confidentiality and provide courteous service.

Skills

Verbal communication

Written communication

Customer service

Telephone etiquette

Tools

Telephone headset

PC keyboarding

Printer

Copier

Fax machine

Job description

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team. This role blends call center work with front desk support to greet patients, collect co-pays, schedule follow-up appointments and referrals, and assist with clerical duties.

You will uphold patient confidentiality, provide courteous service, support ongoing process improvements, and adapt to department changes. Schedule is Monday–Friday day shift with occasional Saturdays; clinic hours include early