Patient Services Specialist - Primary Care Front Desk

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Health Services is seeking a Medical Receptionist for the Primary Care Frontline team. You will provide courteous service, greet patients, collect copays, schedule follow-ups, and support clerical duties while handling phones and patient inquiries.

The role requires 6 months related experience, strong communication, and proficiency with standard office equipment. Monday–Friday day shifts with occasional Saturdays, at multiple clinic locations.

Qualifications

• 6 months related experience
• Accurate computer/keyboard skills
• Knowledge of age-related growth and development principles for patient safety
• Proficient with telephone and headsets, PC, printer, copier

Responsibilities

• Answer and respond to calls from patients and employer groups following department guidelines.
• Greet patients, collect co-pays, schedule follow-ups and referrals; perform clerical duties.

Skills

Customer service

Phone etiquette

Typing / keyboarding

Multitasking

Tools

Telephone equipment

PC / computer

Printer / copier

Headsets

Job description

Park Nicollet Health Services is seeking a Medical Receptionist for the Primary Care Frontline team. You will provide courteous service, greet patients, collect copays, schedule follow-ups, and support clerical duties while handling phones and patient inquiries.

The role requires 6 months related experience, strong communication, and proficiency with standard office equipment. Monday–Friday day shifts with occasional Saturdays, at multiple clinic locations.