Primary Care Care Coordinator: Patient Flow Expert

UC Health; Olde West Chester (OH); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

UC Health in West Chester, OH is seeking a Full Time Clinical Care Coordinator in Primary Care to support clinical and non-clinical needs, help leadership track initiatives, and assist with patient care and clinic flow to grow the division.

The role provides departmental support, maintains standards, coordinates registration and scheduling, and conducts documentation and training tasks to ensure smooth operations across the team.

Competenze

• Minimum Required: High School Diploma/GED.
• Preferred: Bachelor's Degree.
• Minimum Required: 3 - 5 Years equivalent experience.
• Preferred: 6 - 10 Years equivalent experience.
• Preferred: MA/CMA, LPN License and clinical experience

Mansioni

• Establish, maintain, and audit patient satisfaction information and data to improve patient satisfaction initiatives.
• Investigate patient satisfaction discrepancies and make recommendations to resolve and ensure future discrepancy is not repeated.
• Audit and analyze departmental processes and systems to ensure accuracy and all tasks are being carried out appropriately.
• Act as Subject Matter Expert for department within scope of practice.
• Maintain department goals and or tasks to keep them on schedule and help implement them.
• Update departmental policies and procedures, maintain records, and distribute to staff.
• Assist in development and training of staff as outlined by leadership.
• Monitor training completion and licensure renewals and work with leadership on any necessary training remediation.
• Maintain personnel file system.
• Maintain calendars, schedule meetings, send notifications to staff.
• Order supplies within budget and process invoices and check requests.
• Assist with copying, faxing, and mailings.
• Create reports to review and maintain enterprise standards.
• Draft various documents and maintain departmental manuals/rosters/lists.
• Assist with registration, pre-registration, greeting patients, and sign in of patients.
• Assist with referral and work ques.
• Assist with pre-visit planning and preparation.
• Help with scheduling and medical record management.

Formazione

High School Diploma/GED

Bachelor's Degree

Descrizione del lavoro

UC Health in West Chester, OH is seeking a Full Time Clinical Care Coordinator in Primary Care to support clinical and non-clinical needs, help leadership track initiatives, and assist with patient care and clinic flow to grow the division.

The role provides departmental support, maintains standards, coordinates registration and scheduling, and conducts documentation and training tasks to ensure smooth operations across the team.