Patient Care Coordination Specialist

Ohio NE Brand; Youngstown (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Affordable Health, Vision, Dental, and

Life Insurance

401(K) with dollar-for-dollar matching

Generous Paid Time Off (PTO)

Paid Holidays

Job summary

One Health Ohio is seeking a Care Coordinator to support our medical care delivery and serve as the communication hub for patients, nurses, doctors and families. You will handle calls, relay messages and assist with paperwork and patient charts.

The ideal candidate has a high school diploma (Medical Assisting certification preferred) and prior healthcare experience, with strong organizational and data management skills to maintain accurate records and coordinate referrals and appointments.

Qualifications

• High school diploma or equivalent.
• Medical Assisting certification preferred.
• Experience in a healthcare environment and basic knowledge of medical terminology.
• Familiarity with release of information and medical record maintenance activities.

Responsibilities

• Provide exceptional customer service to patients and staff.
• Handle all calls in a timely professional manner.
• Relay phone messages to the appropriate care provider promptly.
• Manage faxes and distribute paperwork to the appropriate staff.
• Assist with monitor tracking systems to ensure results are received and documented for patient charts.
• Assist with prescription audit reports and storage.
• Update shot records and scan labs into the system.
• Assist referral clerks with referrals and PAP tracking.
• Support front desk with rescheduling missed appointments and EHR documentation.
• Assist other departments as needed.

Skills

Customer service

Communication

Team collaboration

Adaptability

Education

High school diploma or equivalent

Medical Assisting certification preferred

Job description

One Health Ohio is seeking a Care Coordinator to support our medical care delivery and serve as the communication hub for patients, nurses, doctors and families. You will handle calls, relay messages and assist with paperwork and patient charts.

The ideal candidate has a high school diploma (Medical Assisting certification preferred) and prior healthcare experience, with strong organizational and data management skills to maintain accurate records and coordinate referrals and appointments.