Pricing Product & Operations Leader

Salesforce, Inc.; Indianapolis (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking a Manager of Pricing Product & Operations to own the Success Plans Pricing Calculator, bridging pricing strategy, field deal support, and technology. You will work with DET partners and act as the functional authority on pricing fundamentals and tool logic.

Lead BRD development, define requirements, and analyze pricing KPIs for senior leadership. 5+ years in pricing/finance roles and strong analytical skills are essential.

Qualifications

• 5+ years of experience across Pricing Operations, Commercial Finance, Revenue Operations, or Deal Desk.
• Strong mastery of enterprise pricing mechanics, commercial structures, recurring revenue models (ARR/ACV), services packaging, and multi-tier discounting governance.
• Detailed business requirements, user acceptance criteria, and workflow logic for engineering/IT teams (e.g., DET).
• Advanced data analysis skills (Excel/Google Sheets, SQL, BI tools such as Tableau) with ability to synthesize deal data into executive narratives.

Responsibilities

• Field Support and Troubleshooting: Serve as SME for Account Execs and Deal Desk for pricing calculator scenarios.
• Commercial Enablement: Lead training sessions and reference guides on calculator workflows and pricing logic updates.
• Product Ownership & Requirements: Define, prioritize, and document BRDs and functional specs for the DET team.
• Pricing & Packaging Methodology Integration: Translate pricing frameworks into clear system logic.
• UAT & Release Coordination: Define test scenarios and lead pricing-side UAT before DET pushes releases.
• Systems Integration Alignment: Ensure end-to-end data flow between calculator, CRM, and CPQ/billing engines.
• Monthly Business Reviews: Analyze quoting patterns and discount trends and present insights to leadership.
• Governance & Delegated Authority: Establish approval thresholds and delegation logic in the tool.
• Continuous Tool Evolution: Track feature adoption and roadmap enhancements to reduce quoting friction.

Skills

Pricing Operations

Commercial Finance

Revenue Operations

Deal Desk

Excel

SQL

Tableau

Stakeholder Management

Education

Bachelor's degree in Finance, Economics, Business Administration, Information Systems, or related field

Tools

Salesforce CPQ

Jira

GUS

Job description

Salesforce is seeking a Manager of Pricing Product & Operations to own the Success Plans Pricing Calculator, bridging pricing strategy, field deal support, and technology. You will work with DET partners and act as the functional authority on pricing fundamentals and tool logic.

Lead BRD development, define requirements, and analyze pricing KPIs for senior leadership. 5+ years in pricing/finance roles and strong analytical skills are essential.