Prestige Beauty Store Leader & Coach

Estée Lauder Companies; Estero (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager in Estero, FL to lead and develop a team of Sales Associates, driving sales, customer service and smooth store operations.

You will create and execute agile business plans, recruit and retain customers through targeted events and exceptional CRM, while coaching staff to reach their full potential in a fast-paced prestige beauty environment.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop our team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and impactful in-store events.
• Drive exceptional customer relationship management and lead a high performing team in a fast-paced prestige beauty environment.
• Ensure store operations run smoothly, including inventory control and cash reconciliation.

Skills

Retail management

Customer service

Sales analysis

Staff scheduling

Inventory management

Cash handling

In-store events

POS software

Microsoft Office

Team leadership

Job description

Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager in Estero, FL to lead and develop a team of Sales Associates, driving sales, customer service and smooth store operations.

You will create and execute agile business plans, recruit and retain customers through targeted events and exceptional CRM, while coaching staff to reach their full potential in a fast-paced prestige beauty environment.