Prescriber Support Admin for Mental Health Care

Transformations Care Network; Woburn (MA); Presencial; USD 30.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical benefits

Dental benefits

Vision benefits

401K plan

Low-cost virtual care

Dependent coverage

Domestic partner coverage

Resumo da vaga

Northeast Health Services, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant (Medical Assistant) to join our clinical support team in Woburn, MA. You will handle patient calls, scheduling, insurance updates, and EMR documentation, while ensuring HIPAA compliance and professional customer service.

Responsibilities include assisting providers with administrative tasks, coordinating care between patients and providers, and supporting regulatory

Qualificações

• High school diploma or equivalent required.
• Detail oriented with strong time management.
• Professional appearance and demeanor with patients and teammates.
• Excellent written and verbal communication.
• Experience in medical office or call center preferred.
• Knowledge of HIPAA regulations or willingness to learn.
• CPR certification within 6 months of start preferred.
• Experience verifying insurance and scheduling pre-authorizations.

Responsabilidades

• Answer phone calls professionally and respond to voicemails promptly.
• Guide patients through troubleshooting for telehealth portals and apps.
• Process medication prior authorizations.
• Support providers with administrative duties and required paperwork.
• Answer general questions about the practice and services.
• Coordinate care between patients and providers.
• Manage scheduling and collect patient financial information as needed.
• Document in EMR accurately and timely.
• Provide administrative support and assist with regulatory compliance.
• Follow processes for medication refill requests.

Conhecimentos

Customer service

Communication

Detail oriented

Time management

HIPAA compliant

Formação

High school diploma or equivalent

Ferramentas

EMR software

Microsoft Office

Descrição da vaga

Northeast Health Services, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant (Medical Assistant) to join our clinical support team in Woburn, MA. You will handle patient calls, scheduling, insurance updates, and EMR documentation, while ensuring HIPAA compliance and professional customer service.

Responsibilities include assisting providers with administrative tasks, coordinating care between patients and providers, and supporting regulatory