Prescriber Support Medical Admin (Float)

Transformations Care Network; Dedham (MA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Low-cost virtual care

401K

Dependent coverage

Job summary

Northeast Health Services, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant to support our Central region clinics, including Dedham. The role involves coordinating patient scheduling, insurance updates, and administrative tasks to ensure high-quality care in a fast-paced environment.

Travel between float locations is required, with mileage reimbursement and a $2,000 hiring incentive at this location.

Qualifications

• High school diploma or equivalent.
• Desire to work in a fast-paced environment with strong time-management skills.
• Excellent communication skills and ability to work well under stress.
• Professional appearance and demeanor; patient interaction focus.
• CPR certification or willingness to obtain within 6 months.
• Experience as a Medical Assistant and in medical offices or call centers is preferred.
• HIPAA familiarity and basic clinical pharmacology knowledge is preferred.

Responsibilities

• Answer calls professionally and respond to voicemails promptly.
• Assist patients with troubleshooting for telehealth and portals.
• Process medication prior authorizations.
• Provide administrative support to clinicians and complete required paperwork.
• Coordinate care between patients and providers and manage scheduling and insurance updates.
• Document in EMR timely and accurately and maintain patient confidentiality.
• Train new team members as needed and support waitlist management.

Skills

Customer service

Phone skills

HIPAA compliance

EMR experience

Multitasking

Teamwork

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Northeast Health Services, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant to support our Central region clinics, including Dedham. The role involves coordinating patient scheduling, insurance updates, and administrative tasks to ensure high-quality care in a fast-paced environment.

Travel between float locations is required, with mileage reimbursement and a $2,000 hiring incentive at this location.