Lead Prescriber Admin & Care Coordination Specialist

Northeast Health Services; Waltham (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) plan

Low-cost virtual care

Job summary

Northeast Health Services in Waltham, MA is seeking a Team Lead Prescriber Administrative Assistant to support clinical operations. You will handle client calls, scheduling, and medication-related admin tasks, coaching new staff, and ensuring HIPAA compliance.

You'll collaborate with providers, coordinate care, manage logs, assist during telehealth, and help train PMAAs to uphold quality standards in a fast-paced behavioral health setting.

Qualifications

• Excellent communication and ability to work under pressure.
• Patient, empathetic attitude with strong organization.
• Detail oriented and able to manage multiple tasks.

Responsibilities

• Answer phones and provide accurate information to clients.
• Schedule client appointments and coordinate care with providers.
• Call insurance for prior authorizations and copay info.
• Assist providers with administrative tasks and documentation.
• Train new team members and provide ongoing coaching.

Skills

Communication skills

Teamwork

Patient empathy

Time management

Computer skills

Phone skills

Education

High school diploma or equivalent

Tools

Google Drive

Job description

Northeast Health Services in Waltham, MA is seeking a Team Lead Prescriber Administrative Assistant to support clinical operations. You will handle client calls, scheduling, and medication-related admin tasks, coaching new staff, and ensuring HIPAA compliance.

You'll collaborate with providers, coordinate care, manage logs, assist during telehealth, and help train PMAAs to uphold quality standards in a fast-paced behavioral health setting.