Prescriber Medical Administrative Assistant — Patient Care Coordinator

Northeast Health Services; Marlborough (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Low-cost virtual care

Dependent coverage

401K

Job summary

Northeast Health Services in Marlborough, MA, is seeking a Prescriber Medical Administrative Assistant to join our clinical support team. The role focuses on delivering exceptional patient service, managing calls, scheduling, and coordinating between patients and providers.

The PMAA will assist with EMR documentation, prior authorizations, and coordinating care while upholding HIPAA standards in a fast-paced mental health setting. Competitive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Detail-oriented, highly organized with strong time management skills.
• Experience as Medical Assistant is preferred.
• Familiarity with HIPAA regulations is preferred.

Responsibilities

• Answer calls professionally and respond to voicemails promptly.
• Guide patients through troubleshooting for telehealth applications and portals.
• Process medication prior authorizations.
• Support providers with administrative duties and paperwork.

Skills

Customer service

Communication

Teamwork

HIPAA compliance

Multitasking

Detail oriented

Professionalism

Empathy

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Phone systems

Job description

Northeast Health Services in Marlborough, MA, is seeking a Prescriber Medical Administrative Assistant to join our clinical support team. The role focuses on delivering exceptional patient service, managing calls, scheduling, and coordinating between patients and providers.

The PMAA will assist with EMR documentation, prior authorizations, and coordinating care while upholding HIPAA standards in a fast-paced mental health setting. Competitive benefits are offered.