Elite Customer Experience Specialist - Vehicle Delivery

Avis First; Palm Springs (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Health insurance

401k

Job summary

Avis Budget Group is hiring an Avis First Customer Experience Specialist in Palm Springs, CA. You will provide premium, personalized service from doorstep delivery to airport arrival, ensuring flawless interactions and a welcoming experience for every customer.

Responsibilities include coordinating deliveries, communicating proactively with premium customers, and working with the team to ensure smooth logistics and high satisfaction in a fast-paced environment.

Qualifications

• 1 year or more in a customer service role, hospitality or car rental preferred.
• Professional and friendly demeanor focused on customer satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Deliver premium customer experience from delivery to collection.
• Arrange timely vehicle delivery and pickup with team.
• Communicate with premium customers via phone, text, email and app to confirm logistics.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Education

High school diploma

Tools

Mobile devices

Job description

Avis Budget Group is hiring an Avis First Customer Experience Specialist in Palm Springs, CA. You will provide premium, personalized service from doorstep delivery to airport arrival, ensuring flawless interactions and a welcoming experience for every customer.

Responsibilities include coordinating deliveries, communicating proactively with premium customers, and working with the team to ensure smooth logistics and high satisfaction in a fast-paced environment.