Premium Customer Experience Specialist - Vehicle Delivery

Avis First; Kenner (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

401(k)

Job summary

Avis Budget Group in Kenner, Louisiana is hiring an Avis First Customer Experience Specialist. This on-site role focuses on delivering a premium, personalized service for each rental—from doorstep delivery to airport arrivals—ensuring flawless details and warm interactions.

Ideal candidates have at least 1 year in customer service, excellent communication, and a valid driver's license. The role offers benefits and an incentive-based earning potential with hourly pay and bonuses.

Qualifications

• Minimum 1 year of customer service experience.
• Professional, friendly demeanor with focus on customer satisfaction.
• Strong verbal and written communication skills.
• Valid driver's license.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Deliver a best-in-class experience for customers from delivery to collection.
• Deliver vehicles directly to customers and assist with luggage.
• Collaborate with team to coordinate timely vehicle delivery and pickup.
• Communicate proactively with premium-level customers via phone, text, email and app.
• Greet customers warmly, open vehicle doors, and provide an overview of the rental vehicle.

Skills

Customer service

Communication

Driver's license

multitasking

Job description

Avis Budget Group in Kenner, Louisiana is hiring an Avis First Customer Experience Specialist. This on-site role focuses on delivering a premium, personalized service for each rental—from doorstep delivery to airport arrivals—ensuring flawless details and warm interactions.

Ideal candidates have at least 1 year in customer service, excellent communication, and a valid driver's license. The role offers benefits and an incentive-based earning potential with hourly pay and bonuses.