Premium Vehicle Delivery Concierge (On-Site)

United States 1 AB Car Rental Services, Inc; Dallas (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, Dental and Other Insurance

Flexible spending account for transit/

401k retirement plan

Employee discounts

Incentive program up to $5/hour

Job summary

Avis Budget Group in Dallas, TX is seeking an Avis First Customer Experience Specialist to deliver a premium, personalized service from vehicle delivery to collection. You will ensure flawless interactions, professional demeanor, and smooth logistics in a fast-paced environment.

The role emphasizes clear communication, attention to detail, and a customer-first mindset, with the potential for incentive-based earnings on top of base pay.

Qualifications

• Minimum 1 year experience in a customer service role.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.
• Technologically proficient and comfortable using various mobile devices.
• Must be 18 years of age and legally authorized to work in the United States.

Responsibilities

• Deliver best-in-class customer experience for Avis First customers during delivery and collection.
• Coordinate timely vehicle delivery and collection in collaboration with the team.
• Communicate proactively with premium customers via phone, text, email and app.
• Greet customers, assist with luggage, and provide an overview of the rental vehicle.

Skills

Customer service

Communication

Multitasking

Driver's license

Outdoor work

Job description

Avis Budget Group in Dallas, TX is seeking an Avis First Customer Experience Specialist to deliver a premium, personalized service from vehicle delivery to collection. You will ensure flawless interactions, professional demeanor, and smooth logistics in a fast-paced environment.

The role emphasizes clear communication, attention to detail, and a customer-first mindset, with the potential for incentive-based earnings on top of base pay.