Premium Vehicle Delivery & Guest Experience Pro

United States 1 AB Car Rental Services, Inc

Dallas (TX)

On-site

USD 25,000 - 32,000

Full time

5 days ago

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Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

Transit benefit

401k

Employee discounts

Job summary

Avis First Customer Experience Specialist in Dallas, TX is the face of premium service. You’ll deliver vehicles directly to customers, ensuring seamless logistics from doorstep to arrival, and create a warm, personalized rental experience.

Ideal candidates bring at least 1 year in customer service, friendly demeanor, and strong verbal and written communication. You should be comfortable using mobile apps and driving various vehicles; on-site work required, outdoors in all weather, with lifts up

Qualifications

1 year or more in customer service, hospitality or car rental.
Professional, friendly demeanor focused on customer satisfaction.
Strong verbal and written communication skills.
Technologically proficient and comfortable using mobile devices.
Valid Driver’s License
Must be 18+ and authorized to work in the United States.
Able to work outdoors in all weather conditions.
Flexible to work evenings, weekends and holidays.

Responsibilities

Deliver best-in-class experience with welcoming, professional interactions.
Deliver vehicles directly to customers to ensure premium experience.
Coordinate timely vehicle delivery and collection with team and management.
Communicate proactively with premium customers via phone, text, email and app to confirm logistics and meeting locations.