Premium Vehicle Delivery Concierge

United States 1 AB Car Rental Services, Inc; Denver (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

401(k) retirement plan

Employee discounts

Transit/Parking pre-tax benefits

Location-based perks

Job summary

Avis Budget Group in Denver is seeking an Avis First Customer Experience Specialist to be the face of first-class service, delivering premium, personalized experiences from doorstep deliveries to airport arrivals, ensuring every detail is flawless and every interaction is warm.

This role emphasizes clear communication, reliability, and people skills in a fast-paced environment, with on-site work, the ability to lift up to 50 pounds, and a valid US driver’s license.

Qualifications

• Minimum 1 year experience in a customer service role.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Valid Driver’s License and ability to work on-site.

Responsibilities

• Act as the front-line customer experience specialist for Avis First customers, ensuring a seamless, personalized experience from delivery to collection.
• Responsible for clear communication, smooth logistics, and delivering premium customer experience at every step.
• Deliver a best-in-class experience for customers by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.

Skills

Customer service

Communication skills

Tech literacy

Driver's license

Legal right to work

Flexible schedule

Outdoor work

Fast-paced environment

Job description

Avis Budget Group in Denver is seeking an Avis First Customer Experience Specialist to be the face of first-class service, delivering premium, personalized experiences from doorstep deliveries to airport arrivals, ensuring every detail is flawless and every interaction is warm.

This role emphasizes clear communication, reliability, and people skills in a fast-paced environment, with on-site work, the ability to lift up to 50 pounds, and a valid US driver’s license.