Premium Seating Experience Coordinator

Gas South District; Duluth (GA); On-site; USD 52,000 - 65,000; Full time

Job summary

Gas South District seeks a dedicated specialist to manage premium seating services, including suites and club seats, and to support marketing, sales, and client relations. You will handle ticketing operations, client communications, and event coordination to ensure superior guest experiences.

Responsibilities include coordinating shows and announcements, processing premium orders, and maintaining positive relationships with premium clients through calls, letters, and in-person interactions.

Qualifications

• Bachelor's degree in marketing or related field and 2+ years of related experience.
• Experience in premium marketing and sales is preferred.

Responsibilities

• Assist with developing and executing premium marketing and sales strategies.
• Respond to premium client requests including service issues, ticket requests, and add-ons.
• Oversee service-related processes in the ticketing system, including inventory distribution and pricing maintenance.
• Create and execute announcements to premium clients.
• Complete forms or process payments for premium clients.
• Develop and maintain relationships with clients through outbound calls, letters, emails, and in-person interactions.
• Assist with amenities, benefits, and special events for premium clients.
• Educate users on the online client portal and new software tools.

Skills

Detail-oriented

Follow-through

Time management

MS Office

Windows OS

Communication

Teamwork

Under pressure

Confidentiality

Education

Bachelor's degree in marketing or related field

Tools

Ticketing system

Job description

Gas South District seeks a dedicated specialist to manage premium seating services, including suites and club seats, and to support marketing, sales, and client relations. You will handle ticketing operations, client communications, and event coordination to ensure superior guest experiences.

Responsibilities include coordinating shows and announcements, processing premium orders, and maintaining positive relationships with premium clients through calls, letters, and in-person interactions.