Premium Client Experience Coordinator

ASM Global; Manchester (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a detail‑driven professional to support Premium Clients at SNHU Arena in Manchester, NH. You will serve as a liaison between Premium Clients and the venue hospitality team, handling inquiries and ensuring timely delivery of tickets, credentials, and contracts.

You will coordinate with finance on invoices, assist with graphics and marketing materials, and help maintain client relationships across events, while upholding quality service and a positive, energetic work

Qualifications

• Exceptional communication skills both verbal and written.
• Strong attention to detail and organization.
• Ability to prioritize work to meet deadlines.
• Outstanding customer service skills.
• Proficiency with Photoshop and Canva.

Responsibilities

• Serve as liaison between Premium Clients, Ticket Holders, and the venue hospitality team.
• Provide ticketing support and ensure timely delivery of event credentials.
• Create and distribute Premium Seating contracts.
• Assist with website updates, graphics, and marketing materials.
• Collaborate with the Director of Finance on invoices distribution.
• Supervise part-time event staff as needed.
• Maintain strong relationships with clients and team members.

Skills

Communication skills

Customer service

Attention to detail

Multi-tasking

Photoshop

Canva

Education

Bachelor's degree preferred

Tools

Photoshop

Canva

Job description

Legends Global is seeking a detail‑driven professional to support Premium Clients at SNHU Arena in Manchester, NH. You will serve as a liaison between Premium Clients and the venue hospitality team, handling inquiries and ensuring timely delivery of tickets, credentials, and contracts.

You will coordinate with finance on invoices, assist with graphics and marketing materials, and help maintain client relationships across events, while upholding quality service and a positive, energetic work