Premium Office Services & Guest Experience Lead

SPS North America Inc.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with matching

Paid Time Off

Referral bonuses

Job summary

SPS North America Inc. is seeking a Client Services Associate to ensure 5-star service for employees and guests. You will handle mail, shipping, and office operations, keeping the workspace premium and efficient.

You’ll manage logistics, keep conference rooms and kitchens guest-ready, and support reception as needed. A HS diploma and 1+ years in related roles are preferred; expect an active, engaging environment in NYC.

Qualifications

• High School Diploma or equivalent.
• 1+ years of hospitality, retail, or office services experience a major plus.
• Active role requiring standing/walking and lifting up to 40 lbs.
• Sharp verbal and written communication for coordinating with vendors and employees.

Responsibilities

• The Logistics Lead: manage mail and packages end-to-end with chain-of-custody use.
• The Experience Curator: keep show-ready business service center, kitchens, and conference rooms.
• The Problem Solver: keep MFDs and copy/print equipment running; first responder when down.
• The Front-of-House Pro: backup for reception and concierge, greeting guests politely.
• The Project Ally: assist with office moves, light maintenance, and inventory management.

Skills

Customer service

MS Office

Organization

Verbal & written communication

Education

High School Diploma or equivalent

Tools

MS Office

Package-tracking software

Shipping software

Job description

SPS North America Inc. is seeking a Client Services Associate to ensure 5-star service for employees and guests. You will handle mail, shipping, and office operations, keeping the workspace premium and efficient.

You’ll manage logistics, keep conference rooms and kitchens guest-ready, and support reception as needed. A HS diploma and 1+ years in related roles are preferred; expect an active, engaging environment in NYC.