Premium Multifamily Leasing & Sales Concierge

Cortland Partners; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Cortland is seeking a Leasing & Sales Consultant for the Summermill at Falls River community. You will drive occupancy and revenue, using consultative selling to convert prospects into residents and deliver a premium living experience. You will manage the pipeline, keep CRM records up to date, and report on lead activity and conversions.

Join Cortland to play a key role in representing a premium brand and delivering exemplary resident service in a fast-paced, goal-driven environment.

Qualifications

• 6+ months of sales or customer-facing experience.
• Confident, persuasive, and people-focused with strong rapport skills.
• Comfortable using CRM systems for lead and interaction tracking.

Responsibilities

• Drive occupancy and revenue by meeting leasing goals and KPIs.
• Actively manage the sales pipeline, follow up, nurture prospects, and close leases.
• Use consultative selling to uncover needs and present tailored solutions.
• Maintain accurate CRM records for all resident interactions.
• Monitor lead activity, conversion metrics, and pipeline health.
• Stay organized to ensure timely follow-up and engagement.

Skills

Sales experience

Communication

CRM proficiency

Goal orientation

Coachable

Time management

Tools

CRM systems

Job description

Cortland is seeking a Leasing & Sales Consultant for the Summermill at Falls River community. You will drive occupancy and revenue, using consultative selling to convert prospects into residents and deliver a premium living experience. You will manage the pipeline, keep CRM records up to date, and report on lead activity and conversions.

Join Cortland to play a key role in representing a premium brand and delivering exemplary resident service in a fast-paced, goal-driven environment.