Leasing & Sales Pro — Premium Multifamily Experience

Cortland Partners; Denver (CO); On-site; USD 29,000 - 33,000; Full time

Job summary

Cortland on Blake in Denver is seeking a Leasing & Sales Consultant who will drive occupancy and revenue by converting prospects into residents and delivering a lifestyle experience that aligns with Cortland's premium brand. You will manage the sales pipeline, use consultative selling, keep CRM up to date, and collaborate on resident events and marketing efforts to attract and retain residents.

Ideal candidates have 6+ months sales or customer-facing experience, are coachable, organized, and

Qualifications

• 6+ months of sales, customer-facing, or performance-driven experience preferred.
• Confident, persuasive, and people-focused with a natural ability to build rapport.
• Coachable and resilient, with a positive attitude and willingness to learn.
• Motivated by targets, results, and earning potential; comfortable being held to goals.
• Organized and disciplined with follow-up, time management, and attention to detail.
• Comfortable learning and using CRM systems to track leads and customer interactions.
• Professional, polished, and approachable with a strong sense of personal presentation.
• Aligns with company values and takes pride in representing a premium brand experience.

Responsibilities

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Guide potential residents through the leasing process with confidence and care, making it simple and enjoyable.
• Deliver a concierge-level experience by anticipating needs and creating memorable interactions.
• Build lasting relationships that inspire loyalty and referrals through exceptional service.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of premium living.
• Handle objections gracefully, turning challenges into opportunities.
• Establish, manage, and maintain marketing programs and social media presence to attract and retain residents.
• Plan and execute resident events and engagement programs that strengthen community ties.
• Respond to coaching and feedback with agility; implement best practices promptly.
• Adjust sales approach based on market conditions, prospect needs, and leadership guidance.
• Maintain integrity, accountability, and reliability in all aspects of performance.
• Maintain a polished, approachable presence that reflects our premium brand standards in every interaction.

Skills

Sales experience

Customer-facing

CRM usage

Communication

Tools

CRM systems

Job description

Cortland on Blake in Denver is seeking a Leasing & Sales Consultant who will drive occupancy and revenue by converting prospects into residents and delivering a lifestyle experience that aligns with Cortland's premium brand. You will manage the sales pipeline, use consultative selling, keep CRM up to date, and collaborate on resident events and marketing efforts to attract and retain residents.

Ideal candidates have 6+ months sales or customer-facing experience, are coachable, organized, and