Premium In-Store Experience Advisor

ON.com LLC; New York (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Medical/dental/vision

Employee discount

401k plan

Vacation time

Store holidays off

Job summary

On is seeking a Store Advisor for Woodbury Commons, NY. You will be the brand ambassador, delivering the premium Cloud CX fan experience with the 5 Steps of Service and guiding guests through personalized product education to ensure a seamless shopping journey.

You will uphold premium visual standards, manage inventory, and support community engagement. Night shifts, weekends, and some holidays are required; On offers a quarterly bonus and a suite of benefits.

Qualifications

• 1+ years in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority
• Growth mindset and a passion for learning, with a proven ability to stay resilient and coachable when learning new products or processes
• Highly reliable and accountable, with a track record of consistent performance and adherence to retail SOPs
• Strong communication skills and a team-first spirit, ensuring goals are met through collaboration
• Detail-oriented with meticulous execution and presentation in premium retail environments

Responsibilities

• Deliver a premium, individualized fan experience by mastering Cloud CX philosophy and the 5 Steps of Service
• Support guest interactions with elevated try-on rituals and personalized product education
• Maintain premium visual standards and accurate inventory reflecting On's global positioning
• Collaborate with the team to ensure clear communication and smooth shift transitions

Job description

On is seeking a Store Advisor for Woodbury Commons, NY. You will be the brand ambassador, delivering the premium Cloud CX fan experience with the 5 Steps of Service and guiding guests through personalized product education to ensure a seamless shopping journey.

You will uphold premium visual standards, manage inventory, and support community engagement. Night shifts, weekends, and some holidays are required; On offers a quarterly bonus and a suite of benefits.