Premium Events Sales Coordinator

TKO Group Holdings, Inc; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

On Location, a leader in premium experiential hospitality, is seeking a Sales Coordinator to support activation, fulfillment, and client services across the premium hospitality and live-events portfolio. You will maintain Salesforce records, coordinate bookings, generate client communications, and assist in invoicing and contract workflows to ensure a smooth, high-quality experience for partners.

The role requires 2+ years in sales operations or related fields, strong organizational and

Qualifications

• Two or more years of experience in sales operations, account management, sales coordination, corporate partnerships, hospitality, sports, entertainment, or a related field.
• Strong attention to detail, organization, follow-through, and ability to manage multiple priorities in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills, with the ability to work effectively with clients, executives, and cross-functional teams.
• Experience with Salesforce or another CRM; proficiency with Microsoft Office, especially Excel and Outlook.
• Bachelor’s degree in business, communications, sports management, hospitality, or a related field preferred; equivalent experience may be considered.
• Experience supporting premium hospitality, ticketing, corporate partnerships, sponsorship, or live events preferred.

Responsibilities

• Assist and support activation, fulfillment, processing, liaising and development of the On Location Access Program, it’s partners and their respective account managers.
• Maintain accurate Salesforce records, account data, activity tracking, pipeline inputs, and reporting information for the sales organization.
• Coordinate bookings, orders, inventory updates, and related transactions in ticketing, hospitality, and other sales support systems as needed.
• Support the day-to-day servicing of premium sales accounts, including invoicing, renewals, add-ons, package details, parking or hospitality needs, and other client requests.
• Track payments, wire activity, invoices, custom terms, and agreements; coordinate with Finance and Legal to resolve issues and keep transactions moving.
• Support contract and documentation workflows, including use of approved templates, signature processes, order forms, and client-facing materials.
• Coordinate sales-team fulfillment for events by tracking deadlines, client requirements, guest information, deliverables, and handoffs with Operations and Fulfillment.
• Serve as a primary internal point of contact for the Sales team and communicate updates, decisions, and action items across relevant business units.
• Build productive working relationships with clients, prospects, vendors, and internal partners while providing responsive, professional service.
• Monitor inbound inquiries and leads, route requests appropriately, and support timely follow-up, account activity, renewals, and upsell opportunities.
• Prepare and maintain presentations, pitch materials, client follow-ups, account recaps, event communications, and “Know Before You Go” information.
• Support sales leadership with product, inventory, and client-program updates, and help identify process improvements that increase efficiency and data quality.
• Prioritize multiple projects, deadlines, and event-driven requests while maintaining accuracy, discretion, and a high standard of execution.
• This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Skills

Sales operations experience

Account management

Sales coordination

Hospitality / events knowledge

Communication skills

Education

Bachelor’s degree in business or related field

Tools

Salesforce

CRM software

Office Suite

Job description

On Location, a leader in premium experiential hospitality, is seeking a Sales Coordinator to support activation, fulfillment, and client services across the premium hospitality and live-events portfolio. You will maintain Salesforce records, coordinate bookings, generate client communications, and assist in invoicing and contract workflows to ensure a smooth, high-quality experience for partners.

The role requires 2+ years in sales operations or related fields, strong organizational and