Coordinator, Sales

On Location Events; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

On Location Events is seeking a meticulous Sales Coordinator to support the Core Sales organization. You will manage systems, processes, client communications, and event deliverables to drive revenue and ensure client satisfaction in a fast-paced environment.

Ideal candidates are highly organized, detail-oriented, and capable of coordinating with Sales, Finance, Legal, Operations, Fulfillment, Ticketing, Hospitality, and Customer Service to deliver a consistent client experience across premium

Qualifications

• To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities

• Assist and support activation, fulfillment, processing, liaising and development of the On Location Access Program, its partners and their account managers.
• Maintain accurate Salesforce records, account data, activity tracking, pipeline inputs, and reporting information for the sales organization.
• Coordinate bookings, orders, inventory updates, and related transactions in ticketing, hospitality, and other sales support systems as needed.
• Support day-to-day servicing of premium sales accounts, including invoicing, renewals, add-ons, package details, parking or hospitality needs, and client requests.
• Track payments, wire activity, invoices, custom terms, and agreements; coordinate with Finance and Legal to resolve issues and keep transactions moving.
• Support contract and documentation workflows, including templates, signature processes, order forms, and client-facing materials.
• Coordinate sales-team fulfillment for events by tracking deadlines, client requirements, guest information, deliverables, and handoffs with Operations and Fulfillment.
• Serve as a primary internal point of contact for the Sales team and communicate updates and action items across business units.
• Build productive relationships with clients, prospects, vendors, and internal partners while providing responsive, professional service.
• Monitor inbound inquiries and leads, route requests appropriately, and support follow-up, renewals, and upsell opportunities.
• Prepare and maintain presentations, pitch materials, client follow-ups, account recaps, event communications, and Know Before You Go information.
• Support sales leadership with product, inventory, and client-program updates, and help identify process improvements that increase efficiency and data quality.
• Prioritize multiple projects, deadlines, and event-driven requests while maintaining accuracy and discretion.

Job description

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

THE ROLE

The Sales Coordinator is a key sales administration, department operations and account support role within On Location's Core Sales organization. This position helps sales leaders and account executives manage the systems, processes, client communications, and event deliverables that support revenue generation and customer satisfaction. The role serves as a central point of coordination across Sales, Finance, Legal, Operations, Fulfillment, Ticketing, Hospitality, and Customer Service. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced, event-driven environment.

The role is intended to strengthen sales execution and account coverage by maintaining accurate information, coordinating timely follow-through, and helping internal teams deliver a consistent client experience across premium hospitality and other live-event products.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Assist and support the activation, fulfillment, processing, liaising and development of the On Location Access Program, it's partners and their respective account managers
• Maintain accurate Salesforce records, account data, activity tracking, pipeline inputs, and reporting information for the sales organization.
• Coordinate bookings, orders, inventory updates, and related transactions in ticketing, hospitality, and other sales support systems as needed.
• Support the day-to-day servicing of premium sales accounts, including invoicing, renewals, add-ons, package details, parking or hospitality needs, and other client requests.
• Track payments, wire activity, invoices, custom terms, and agreements; coordinate with Finance and Legal to resolve issues and keep transactions moving.
• Support contract and documentation workflows, including use of approved templates, signature processes, order forms, and client-facing materials.
• Coordinate sales-team fulfillment for events by tracking deadlines, client requirements, guest information, deliverables, and handoffs with Operations and Fulfillment.
• Serve as a primary internal point of contact for the Sales team and communicate updates, decisions, and action items across relevant business units.
• Build productive working relationships with clients, prospects, vendors, and internal partners while providing responsive, professional service.
• Monitor inbound inquiries and leads, route requests appropriately, and support timely follow-up, account activity, renewals, and upsell opportunities.
• Prepare and maintain presentations, pitch materials, client follow-ups, account recaps, event communications, and "Know Before You Go" information.
• Support sales leadership with product, inventory, and client-program updates, and help identify process improvements that increase efficiency and data quality.
• Prioritize multiple projects, deadlines, and event-driven requests while maintaining accuracy, discretion, and a high standard of execution.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge,