Premium Customer Experience Concierge - Vehicle Delivery

Avis Budget Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

Transit/Parking benefit

401k

Job summary

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Philadelphia. The role centers on delivering premium service from delivery to collection, ensuring a seamless, personalized experience for Avis First customers.

You’ll coordinate with teammates, communicate clearly across channels, and handle logistics in a fast-paced environment. On-site presence is required, with opportunities for growth and benefits.

Qualifications

• Minimum 1 year in customer service, hospitality or car rental.
• Professional, friendly demeanor with focus on customer satisfaction.

Responsibilities

• You will act as the front-line customer experience specialist for Avis First customers.
• Deliver vehicles directly to customers and coordinate delivery/collection.
• Communicate proactively with premium customers via phone, text, email and app.

Skills

Customer service

Communication

Professional demeanor

Multitasking

Driver's license

Tools

Mobile devices

Job description

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Philadelphia. The role centers on delivering premium service from delivery to collection, ensuring a seamless, personalized experience for Avis First customers.

You’ll coordinate with teammates, communicate clearly across channels, and handle logistics in a fast-paced environment. On-site presence is required, with opportunities for growth and benefits.