Premium Car Delivery & Customer Experience Specialist

Avis Budget Group; Philadelphia (Philadelphia County); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k

Employee discounts

Transit/Parking benefit

Bi-weekly pay

Flexible spending account

Job summary

Avis Budget Group in Philadelphia is hiring an Avis First Customer Experience Specialist. The role centers on delivering premium, personalized service from delivery to collection, ensuring flawless interactions and customer satisfaction on-site.

You will handle premium communication, coordinate logistics, and support customers across channels. The position emphasizes hospitality, professionalism, and adaptability in a fast-paced environment.

Qualifications

• Minimum 1 year of customer service experience.
• Professional, friendly demeanor focused on satisfaction.
• Strong verbal and written communication skills.
• Technologically proficient with mobile devices.
• Valid Driver’s License; must be 18+ and work on-site.

Responsibilities

• Be the front-line experience specialist for Avis First customers.
• Deliver vehicles directly to customers and coordinate delivery/collection.
• Communicate logistics and meeting details via phone, text, email, and app.
• Greet customers, assist with luggage, and provide vehicle overview.

Skills

Customer service

Communication

Driver's license

Multitasking

Job description

Avis Budget Group in Philadelphia is hiring an Avis First Customer Experience Specialist. The role centers on delivering premium, personalized service from delivery to collection, ensuring flawless interactions and customer satisfaction on-site.

You will handle premium communication, coordinate logistics, and support customers across channels. The position emphasizes hospitality, professionalism, and adaptability in a fast-paced environment.