Premium Clubs Manager, Bridgestone Arena

Delaware North; Nashville (TN); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional credential

Generous friends-and-family discounts

Zusammenfassung

Delaware North Sportservice at Bridgestone Arena in Nashville seeks a Premium Clubs Manager to lead the clubs department on event days, ensuring seamless food and beverage operations and guest experiences.

You will hire and train staff, supervise event-day service, manage inventory and costs, and partner with management to deliver exceptional hospitality while upholding safety standards.

Qualifikationen

• Minimum of 2 years of hospitality management experience required, preferably in a high-volume setting.
• Strong managerial and team-building skills are essential.
• Experience with inventory, cost control, and purchasing required.
• Financial management accountability and budgeting experience required.
• Ability to analyze data and make decisions independently.
• Ability to work evenings, weekends, and holidays.
• No degree required

Aufgaben

• Hire and train food and beverage team members for the clubs department
• Schedule, coordinate, and supervise the club food and beverage team members and operation on event days; provide ongoing job performance feedback to team members
• Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members
• Handle guest relations and ensure quality assurance standards are maintained
• Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

Kenntnisse

Hospitality management

Team leadership

Operations coordination

Budgeting & purchasing

Tools

POS systems

Jobbeschreibung

Overview

Delaware North Sportservice is searching for a Premium Clubs Manager to join our team at Bridgestone Arena in Nashville, Tennessee. As a Clubs Manager, you will oversee the operations of the clubs department at Bridgestone Arena on event days. You'll experience the game day excitement, grow your hospitality career, and be part of team committed to creating moments that last.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Delaware North is the concessions and retail partner at Bridgestone Arena dating back to 1996. The multipurpose venue is home to the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.

Responsibilities

• Hire and train food and beverage team members for the clubs department
• Schedule, coordinate, and supervise the club food and beverage team members and operation on event days; provide ongoing job performance feedback to team members
• Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members
• Handle guest relations and ensure quality assurance standards are maintained
• Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

Qualifications

• Minimum of 2 years of hospitality management experience required, preferably in a high-volume setting
• Strong managerial and team-building skills are essential
• Experience with inventory, cost control, and purchasing required
• Financial management accountability and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required