Game Day Premium Club Operations Lead

Delaware North; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional credential

Generous friends-and-family discounts

Job summary

Delaware North Sportservice at Bridgestone Arena in Nashville seeks a Premium Clubs Manager to lead the clubs department on event days, ensuring seamless food and beverage operations and guest experiences.

You will hire and train staff, supervise event-day service, manage inventory and costs, and partner with management to deliver exceptional hospitality while upholding safety standards.

Qualifications

• Minimum of 2 years of hospitality management experience required, preferably in a high-volume setting.
• Strong managerial and team-building skills are essential.
• Experience with inventory, cost control, and purchasing required.
• Financial management accountability and budgeting experience required.
• Ability to analyze data and make decisions independently.
• Ability to work evenings, weekends, and holidays.
• No degree required

Responsibilities

• Hire and train food and beverage team members for the clubs department
• Schedule, coordinate, and supervise the club food and beverage team members and operation on event days; provide ongoing job performance feedback to team members
• Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members
• Handle guest relations and ensure quality assurance standards are maintained
• Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

Skills

Hospitality management

Team leadership

Operations coordination

Budgeting & purchasing

Tools

POS systems

Job description

Delaware North Sportservice at Bridgestone Arena in Nashville seeks a Premium Clubs Manager to lead the clubs department on event days, ensuring seamless food and beverage operations and guest experiences.

You will hire and train staff, supervise event-day service, manage inventory and costs, and partner with management to deliver exceptional hospitality while upholding safety standards.