Premium Suites Manager, Bridgestone Arena

Delaware North; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certif­  

Friends-and-family discounts

Job summary

Delaware North Sportservice at Bridgestone Arena in Nashville, TN seeks a Premium Suites Manager to oversee the suites department on event days, delivering memorable experiences for guests and guiding a focused team.

You will hire and train food and beverage staff, supervise operations on events, partner with front and back of house management, and ensure compliance with safety, payroll, and inventory controls while maintaining high service standards.

Qualifications

• Minimum of three years' hospitality management experience.
• Strong managerial and leading ability.
• Experience with inventory, cost control, and purchasing.
• Financial management accountability and budgeting experience.
• Ability to analyze data and make decisions independently.
• Ability to work evenings, weekends, and holidays.
• No degree required.

Responsibilities

• Hire and train food and beverage team members in the suites department.
• Develop team members and provide ongoing job performance feedback.
• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days.
• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members.
• Handle guest relations and monitor adherence to quality assurance standards.
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines.
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place.

Skills

Hospitality management

Team leadership

Budgeting

Inventory control

Data analysis

Availability evenings/weekends/holids

Job description

The opportunity

Delaware North Sportservice is searching for a Premium Suites Manager to join our team at Bridgestone Arena in Nashville, Tennessee. As a Premium Suites Manager, you will oversee the operations of the suites department at Bridgestone Arena on event days providing memorable experience for our guests.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Hire and train food and beverage team members in the suites department
• Develop team members and provide ongoing job performance feedback
• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days
• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members
• Handle guest relations and monitor adherence to quality assurance standards
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

More about you

• Minimum of three years' hospitality management experience required, preferably in a high-volume setting
• Strong managerial and leading ability
• Experience with inventory, cost control, and purchasing required
• Financial management accountability and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required

Who we are

Delaware North is the concessions and retail partner at Bridgestone Arena dating back to 1996. The multipurpose venue is home to the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.