Premium Suites Manager

Delaware North at Bridgestone Arena; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional cert. Reim

Friends-and-family discounts

Job summary

Delaware North Sportservice at Bridgestone Arena in Nashville, TN is seeking a Premium Suites Manager to oversee the suites department on event days, ensuring memorable guest experiences.

You will hire and train the food and beverage team, develop staff, schedule and supervise operations, partner with front and back of house management, and handle guest relations while upholding quality and safety standards.

Evenings, weekends, and holidays are required; no degree is required.

Qualifications

• Three years of hospitality management experience required.
• Strong managerial and leadership ability.
• Experience with inventory, cost control, and purchasing.
• Financial management and budgeting experience.
• Ability to work evenings, weekends, and holidays.
• No degree required.

Responsibilities

• Hire and train food and beverage team members in the suites department.
• Develop team members and provide ongoing job performance feedback.
• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days.
• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members.
• Handle guest relations and monitor adherence to quality assurance standards.
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines.
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place.

Skills

Hospitality management

Team leadership

Budgeting

Data analysis

Job description

The opportunity

Delaware North Sportservice is searching for a Premium Suites Manager to join our team at Bridgestone Arena in Nashville, Tennessee. As a Premium Suites Manager, you will oversee the operations of the suites department at Bridgestone Arena on event days providing memorable experience for our guests.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance


• 401(k) with up to 4% company match


• Annual performance bonus based on level, as well as individual, company, and location performance


• Paid vacation days and holidays


• Paid parental bonding leave


• Tuition and/or professional certification reimbursement


• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Hire and train food and beverage team members in the suites department


• Develop team members and provide ongoing job performance feedback


• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days


• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members


• Handle guest relations and monitor adherence to quality assurance standards


• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines


• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

More about you

• Minimum of three years’ hospitality management experience required, preferably in a high-volume setting


• Strong managerial and leading ability


• Experience with inventory, cost control, and purchasing required


• Financial management accountability and budgeting experience required


• Ability to analyze data and make decisions independently


• Ability to work evenings, weekends, and holidays


• No degree required

Source: Hospitality Online