Premium Client Success Advocate

Serenity Healthcare; Ponte Vedra Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

90% employer-paid medical coverage

401(k) retirement plan

10 PTO days to start

Job summary

Serenity Healthcare is seeking a Client Advocate in Nocatee, FL. This full-time onsite role involves guiding clients, ensuring clarity in their options, and maintaining a high level of service. Successful candidates will have at least 2 years of customer-facing experience, strong active listening skills, and a talent for building trust. Compensation includes a condensed work week, competitive pay, and robust employer-paid medical coverage. Join Serenity to make a real difference for clients seeking better outcomes.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting performance targets.
• Strong ability to build trust quickly.

Responsibilities

• Guide clients through their available options with a consultative approach.
• Listen carefully and document client information accurately.
• Contribute to team performance goals with consistency.

Skills

Customer-facing experience

Active listening skills

Goal-oriented

Trust-building

Job description

Serenity Healthcare is seeking a Client Advocate in Nocatee, FL. This full-time onsite role involves guiding clients, ensuring clarity in their options, and maintaining a high level of service. Successful candidates will have at least 2 years of customer-facing experience, strong active listening skills, and a talent for building trust. Compensation includes a condensed work week, competitive pay, and robust employer-paid medical coverage. Join Serenity to make a real difference for clients seeking better outcomes.