Premium Client Advocate — Drive Outcomes

Serenity Healthcare; Tempe (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision coverage

401(k) retirement plan

10 PTO days to start, 15 after year one

10 paid holidays

Significant growth and promotion potential

Job summary

Serenity Healthcare in Chandler, AZ is seeking a dedicated Client Advocate to support clients in making informed decisions. This role emphasizes high-quality customer service and requires at least 2 years of relevant experience. The position offers a condensed work schedule and comprehensive benefits package.

The successful candidate will demonstrate strong listening skills, the ability to manage multiple interactions, and a desire for professional growth. Serenity values teamwork and invests in individuals who care deeply about client outcomes.

Qualifications

• 2+ years of customer-facing experience in relevant environments like hospitality or sales.
• Proven track record of achieving performance goals.
• Desire to grow into leadership roles is encouraged.

Responsibilities

• Guide clients through options with clarity and confidence.
• Document client information accurately.
• Contribute to team performance goals consistently.
• Handle objections and provide solutions without pressure.
• Ensure seamless coordination between internal teams.
• Follow up with clients to maintain momentum.

Skills

High-quality customer-facing experience

Active listening skills

Ability to manage high volume interactions

Handling rejection

Self-motivation

Leadership experience

Job description

Serenity Healthcare in Chandler, AZ is seeking a dedicated Client Advocate to support clients in making informed decisions. This role emphasizes high-quality customer service and requires at least 2 years of relevant experience. The position offers a condensed work schedule and comprehensive benefits package.

The successful candidate will demonstrate strong listening skills, the ability to manage multiple interactions, and a desire for professional growth. Serenity values teamwork and invests in individuals who care deeply about client outcomes.