Member Sales Advocate — High-Touch, Growth-Oriented

Serenity Healthcare; Nocatee (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

vision coverage

401(k) retirement plan

PTO and holidays

Job summary

Serenity Healthcare in Florida is hiring a Member Sales Associate to guide clients through options, answer questions, and move them toward a decision. This full-time onsite role emphasizes high-touch service and measurable performance.

You’ll build trust quickly, handle objections, and coordinate with internal teams to ensure a seamless client experience. A background in hospitality or premium service is valued, with growth potential as Serenity expands.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Proven track record of hitting goals or performance targets.
• Strong trust-building and interpersonal skills.
• Leadership potential encouraged.

Responsibilities

• Guide clients through available options with clarity and a consultative approach while encouraging the next step.
• Listen carefully, document client information accurately and thoroughly.
• Work toward individual KPIs and contribute to team performance goals.
• Handle objections with poise and redirect toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to keep momentum moving and ensure nothing falls through the cracks.

Skills

Customer facing

Active listening

Goal oriented

Handling rejection

Job description

Serenity Healthcare in Florida is hiring a Member Sales Associate to guide clients through options, answer questions, and move them toward a decision. This full-time onsite role emphasizes high-touch service and measurable performance.

You’ll build trust quickly, handle objections, and coordinate with internal teams to ensure a seamless client experience. A background in hospitality or premium service is valued, with growth potential as Serenity expands.