Premium Client Advisor – On-site Sales & Service

Serenity Healthcare; Parker (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

Vision coverage

401(k) retirement plan

10 PTO days (starting)

15 PTO days after year one

10 paid holidays

Job summary

Serenity Healthcare is seeking a Member Sales Associate to join our on-site Colorado team. In this high-touch, relationship-driven role you’ll guide clients through options, document details, and move them toward decisions while meeting KPIs.

With 2+ years in premium customer service or similar environments, you’ll build trust quickly, handle objections gracefully, and collaborate with internal teams to ensure a seamless client experience. Competitive hourly pay and growth potential.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• History of hitting goals or performance targets.
• Strong active listening and effective communication.
• Ability to manage a high volume of interactions while maintaining quality.
• Leadership experience or potential for growth is encouraged.

Responsibilities

• Guide clients through options with clarity and confidence, driving next steps.
• Document client information accurately and thoroughly.
• Work toward KPIs and contribute to team performance.
• Handle objections calmly, guiding to solutions without pressuring customers.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

Goal-oriented

Active listening

Communication

Leadership experience encouraged

Job description

Serenity Healthcare is seeking a Member Sales Associate to join our on-site Colorado team. In this high-touch, relationship-driven role you’ll guide clients through options, document details, and move them toward decisions while meeting KPIs.

With 2+ years in premium customer service or similar environments, you’ll build trust quickly, handle objections gracefully, and collaborate with internal teams to ensure a seamless client experience. Competitive hourly pay and growth potential.