Premium Client Advisor - Sales & Experience

Serenity Healthcare; Farmers Branch (TX); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits (medical, dental, VBC)

401(k) retirement plan

Paid time off

Holidays

Growth opportunities

Resumo da oferta

Serenity Healthcare is seeking a Member Sales Associate for an on-site, full-time position in Farmers Branch, TX. You will guide clients through options with a consultative approach, document details precisely, and move prospects toward decision while meeting team KPIs.

Ideal candidates have 2+ years in premium customer service or sales-adjacent roles, strong listening skills, and the ability to handle objections professionally.

Qualificações

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals and the self-motivation to raise the bar.
• Ability to build trust quickly and feel comfortable with you almost immediately.
• Strong active listening skills and handling high volume interactions without quality slip.

Responsabilidades

• Guide clients through options with clarity and a consultative approach.
• Listen carefully, document client information accurately, and follow up to move them forward.
• Work toward individual KPIs and contribute to team performance with accountability.
• Coordinate handoffs between internal teams to keep the client experience seamless.
• Handle objections with composure and redirect toward solutions.

Conhecimentos

Customer service

Sales experience

Active listening

Trust building

Descrição da oferta de emprego

Serenity Healthcare is seeking a Member Sales Associate for an on-site, full-time position in Farmers Branch, TX. You will guide clients through options with a consultative approach, document details precisely, and move prospects toward decision while meeting team KPIs.

Ideal candidates have 2+ years in premium customer service or sales-adjacent roles, strong listening skills, and the ability to handle objections professionally.