Member Experience & Sales Advisor

Serenity Healthcare; Layton (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employer-paid health/dental/vision (90

401(k) retirement plan

10 PTO days to start

15 days after year one

10 paid holidays

Growth and promotion potential

Job summary

Serenity Healthcare is seeking a Member Sales Associate to guide clients through options, document details with precision, and drive momentum toward decisions. This on-site role emphasizes high-quality interactions in a premium service environment.

You will meet individual KPIs, manage a high volume of client conversations, and collaborate with internal teams to maintain a seamless client experience. Growth opportunities are highlighted in a dynamic, results-driven culture.

Qualifications

• 2+ years of full-time, customer-facing experience in premium service environments.
• Proven track record of meeting goals and targets.
• Strong ability to build trust and keep clients informed throughout the process.
• Resilient under rejection with a focus on achieving outcomes.

Responsibilities

• Guide clients through options with a consultative approach and encourage next steps.
• Listen, ask questions, and document client information accurately.
• Work toward KPIs and contribute to team performance.
• Handle objections calmly and redirect toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to prevent any gaps in progress.

Skills

Customer-facing experience

Goal-oriented

Active listening

Relationship building

Leadership potential

High-volume interactions

Job description

Serenity Healthcare is seeking a Member Sales Associate to guide clients through options, document details with precision, and drive momentum toward decisions. This on-site role emphasizes high-quality interactions in a premium service environment.

You will meet individual KPIs, manage a high volume of client conversations, and collaborate with internal teams to maintain a seamless client experience. Growth opportunities are highlighted in a dynamic, results-driven culture.