Premium Client Sales Concierge

Serenity Healthcare; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

PTO and holidays

Growth and promotion potential

Competitive pay

Job summary

Serenity Healthcare is seeking a Member Sales Associate for an on-site, full-time role in Alpharetta. You will guide clients through options, document details carefully, and drive toward individual and team KPIs while maintaining a high service standard.

Ideal candidates bring 2+ years in premium customer service, a track record of meeting targets, and a natural ability to build trust quickly. Expect a high-touch, relationship-driven environment with growth potential.

Qualifications

• 2+ years in a customer-facing role, ideally hospitality, retail, or premium service.
• Proven record of meeting or exceeding performance targets and goals.
• Ability to build trust quickly and guide clients confidently.
• Strong listening skills and resilience handling objections.

Responsibilities

• Guide clients through options with clarity and consultative approach to move next steps.
• Listen, ask questions, document client information accurately.
• Work toward KPIs and contribute to team performance with accountability.
• Handle objections calmly and redirect to solutions while maintaining momentum.
• Coordinate handoffs between teams to ensure a seamless client experience.
• Follow up with clients to prevent any gaps and keep momentum.

Skills

Customer-facing experience

Goal-oriented

Active listening

Relationship-building

High-volume handling

Leadership potential

Job description

Serenity Healthcare is seeking a Member Sales Associate for an on-site, full-time role in Alpharetta. You will guide clients through options, document details carefully, and drive toward individual and team KPIs while maintaining a high service standard.

Ideal candidates bring 2+ years in premium customer service, a track record of meeting targets, and a natural ability to build trust quickly. Expect a high-touch, relationship-driven environment with growth potential.