Premium Client Advisor: On-site Sales and Service

Serenity Healthcare; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) retirement plan

90% employer-paid medical, dental, and

Job summary

Serenity in Colorado Springs is seeking a Member Sales Associate to guide clients through options with clarity and empathy, helping them move forward confidently in a high-touch, relationship-driven role.

You will hit individual KPIs, handle objections gracefully, document client information, and collaborate with internal teams to ensure a seamless experience; the position includes a condensed schedule, strong benefits, and growth potential.

Qualifications

• 2+ years in customer-facing roles; hospitality or premium service preferred.
• Proven track record of meeting goals and maintaining confidence under pressure.
• Strong interpersonal skills to quickly establish trust.
• Ability to learn product options and document client info accurately.
• Willingness to grow into leadership responsibilities.

Responsibilities

• Guide clients through options with clarity and consultative approach.
• Listen, ask questions, document client information accurately.
• Work toward KPIs and contribute to team performance.
• Handle objections with composure and redirect to solutions.
• Coordinate handoffs between internal teams for a seamless experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing excellence

Goal orientation

Trust-building

Resilience

Active listening

High-volume handling

Leadership potential

Job description

Serenity in Colorado Springs is seeking a Member Sales Associate to guide clients through options with clarity and empathy, helping them move forward confidently in a high-touch, relationship-driven role.

You will hit individual KPIs, handle objections gracefully, document client information, and collaborate with internal teams to ensure a seamless experience; the position includes a condensed schedule, strong benefits, and growth potential.