Member Experience & Sales Advisor

Serenity Healthcare; Superior (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Growth opportunities

Job summary

Serenity is growing its client-facing team and we’re seeking a Member Sales Associate who guides clients through options with clarity, builds trust quickly, and drives measurable results in a premium, high-touch service environment.

This on-site role in Colorado offers a condensed work week, $22 hourly, and solid benefits including health plans, a 401(k), paid time off, and room for growth as Serenity expands.

Qualifications

• 2+ years of full-time customer-facing experience in premium service environments
• Track record of hitting goals or performance targets
• Strong active listening and communication skills
• Ability to handle objections and maintain momentum

Responsibilities

• Guide clients through available options with clarity and consultative approach
• Listen, ask questions, and document client information accurately
• Meet individual KPIs and contribute to team performance
• Handle objections with composure and redirect to solutions
• Coordinate handoffs between internal teams to ensure seamless experience
• Follow up with clients to maintain momentum

Skills

Customer service

Active listening

Goal oriented

Communication

Job description

Serenity is growing its client-facing team and we’re seeking a Member Sales Associate who guides clients through options with clarity, builds trust quickly, and drives measurable results in a premium, high-touch service environment.

This on-site role in Colorado offers a condensed work week, $22 hourly, and solid benefits including health plans, a 401(k), paid time off, and room for growth as Serenity expands.